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Archive for the 'Install' Category

Errors After Installing TinyTERM 4.0x

Thursday, February 22nd, 2007

When installing or running TinyTERM version 4.00-4.03, you may get one of several errors. They are particularly likely when you install TinyTERM over a previous install, rather than uninstalling first:

  • Files failed to self-register
  • License.exe is linked to missing export mfc42.dll
  • Replace DCOM95.exe
  • ATL.DLL or CENCOM.DLL install failure
  • CLSID_tConnectionManager errors
  • Get Property ‘CaptureOn’ failed: Invalid object instance

There are patches to deal with this problem, one for each version of TinyTERM. Click on the appropriate patch to download it:

rep400.exe
rep401.exe
rep402.exe
rep403.exe

The patches are documented in this Windows WordPad document.

Concurrent Users Unable to Start TinyTERM

Tuesday, February 6th, 2007

TinyTERM 3.2 and older versions have a “network install” option, which allows a set number of concurrent users to run it at the same time. If it’s not allowing the correct number of users, the license control file may be corrupt.

Search the TinyTERM install directory for the file tt.ser or term.ser. Rename that file as a backup, then replace it with the blank file you can download here. Rename the file to term.ser if needed.

The NFS Client License Is Not Valid

Tuesday, February 6th, 2007

Accessing or saving files on a network drive may generate this error. It means that the NFS client driver is installed, but not licensed.

To get rid of the error, uninstall TinyTERM. Reboot the PC, then look for one or more of these files:

cennfs.sys
marnfs.sys
mar_nfs.386

They should have been removed by the uninstall. If any are left behind, delete all copies found, then reboot the PC again.

After you reboot the PC, you should not see the error any more. You can now reinstall TinyTERM. Make sure you do not install the NFS component as part of that.

CR 362

Token Authorization Failure

Friday, February 2nd, 2007

This is a license error that prevents TinyTERM from opening. Check your system date when this happens. It’s usually off by several years.

If the system date is correct, you will need to uninstall TinyTERM, then reboot and reinstall.

Can’t Find Printers After Installing TinyTERM

Thursday, February 1st, 2007

Some TinyTERM 3.3 and 4.0 installs had the potential to delete all printers installed in Windows NT. To restore printing functionality in this case, uninstall TinyTERM. Then apply this patch. The patch documentation can be downloaded from this link.

Once the patch is installed, you can reinstall TinyTERM. Do not install the NFS component, as that’s what causes the problem.

Missing CTL3D32.DLL file

Thursday, February 1st, 2007

You may see this error running TinyTERM 3.3 on Windows NT. If you search your C: drive, you should find the file CTL3DXX.DLL. Rename that file to CTL3D32.DLL.

If you do not have that file, you can also download it from this link. In either case, the file should be in the C:\Winnt\System32 folder.

Encryption Error on Entry #1

Thursday, February 1st, 2007

This error means the license entry in the registry has become corrupt. To fix it, do the following:

  1. Click on Start | Run.
  2. In the Run dialog, type:

    regedit

    then click OK.

  3. In the Registy Editor, go to HKEY_LOCAL_MACHINE\Software\Century Software.
  4. You’ll see a License1 key. You may also see License2, License3, etc., up to a maximum License9. Delete all License# keys one at a time, but don’t delete anything else.
  5. When all the License# keys have been deleted, close the Registry Editor.
  6. Run TinyTERM’s License Manager to re-enter your serial number and activation key.

You may also be running into a Unicode issue, as described in this article. The only workaround in this case is to remove Unicode support, then go through the steps above.

Manual Uninstall

Wednesday, January 31st, 2007

For versions of TinyTERM for Windows that don’t have an uninstall option, or for those that will not uninstall properly, you can remove them manually with these steps:

  1. Open Windows Explorer or My Computer.
  2. Delete any Century or TinyTERM folder; e.g., C:\Century.
  3. Go into the Windows folder, C:\Windows or C:\Winnt.
  4. Delete any files named “marathon” or “marnfs” with any extension. Close the window when done.
  5. Right-click on the Start button and select Open.
  6. Browse the Programs group and remove any “Century Software” or “TinyTERM” items. Close the window when done.
  7. If using TinyTERM Plus, Plus[NFS] or TERM Professional, right-click the “Network Neighborhood” icon and choose Properties. Remove “Century NFS” and “Century Internet Services” if there. (They may also be listed as Marathon instead of Century.) Do not reboot when asked.
  8. Click on Start | Run and enter regedit, then click OK.
  9. Double-click HKEY_CURRENT_USER, then double-click Software under that.
  10. Delete any “Century Software” or “NCD Software” items there.
  11. Also in the registry, go to HKEY_LOCAL_MACHINE\Software and delete any Century Software or NCD Software items there, then close the Registry Editor.
  12. Close all windows and reboot the PC to finalize the uninstall.

To uninstall TERM or TinyTERM for DOS, just remove the directory it’s installed in. Then edit the AUTOEXEC.BAT file to remove the directory from the PATH variable.

To uninstall TERM for UNIX/Linux, remove the /usr/term directory. Then delete these three files from the /usr/bin directory: term, callin and callout.

If you installed TERM for Linux with a package manager such as rpm, uninstall it with the same utility. Refer to the utility’s man pages for specifics.

Find the TinyTERM License

Tuesday, January 30th, 2007

If you’ve lost the card or email that has your serial number and activation key, you can get it from any PC that has the same version of TinyTERM installed. In TinyTERM versions 4.60 and higher, simply go to the Help menu and select About. The serial number and license key are displayed there.

For versions 3.3 through 4.53, the license is stored in the registry. To view it, click on Start | Run and enter:

regedit

In the Registry Editor, go to HKEY_LOCAL_MACHINE\Software\Century Software and click on the License1 key. The data string will include the serial number and activation key. The serial number will start with one of the following letter combinations:

WPL
PL
EV
TC
WS

There will be six or seven more digits, then the letters EM. That complete string is the serial number; e.g., PL12345678EM. If the serial number ends in EV instead, that’s an evaluation license. Go to the License2 key instead in that case.

Immediately after the serial number will be eight lower-case letters. Those are the activation key.

If you click on the License1 key but don’t see the serial number, you should see a series of two-digit hexadecimal numbers. That means you have TinyTERM version 4.33 or higher installed. To read that license, double-click the word “Default” in the key value. A dialog box named “Edit Binary Value” will come up. The right-hand column, which has lines of eight characters each, has the serial number and key. The serial number will start in the last two letters of the second line. It will start with either the letter P or the letter E.

If your version of TinyTERM is old enough that it does not write the license to the registry, search C: for a file named marathon.ini. The license will be written to that file also. If that file is missing, you won’t be able to recover the license at all.

You can find a table of Century Software, Inc., products and their associated serial number formats on this page.

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