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Archive for the 'Install' Category

SecureFT License Error

Friday, April 13th, 2007

When you run SecureFT, you may get the error, “The SecureFT license is expired or corrupt.” This is caused by registry damage to the SecureFT license. Normally TinyTERM will run properly when this happens.

To fix the damage, click on Start | Run and enter regedit, then click OK to open the Registry Editor. In the Registry Editor, go to HKEY_CURRENT_USER\Software\Century Software\SecureFT. You’ll see a License folder there. Delete that folder, then close the Registry Editor. SecureFT will run properly after that.

CR 764, fixed in TinyTERM Plus 4.60 with new licensing subsystem

16-Bit Subsystem Error

Friday, April 13th, 2007

You may see this error when installing TinyTERM on Windows 2000 or XP. It will reference the file AUTOEXEC.NT or CONFIG.NT.

It usually happens when the specified file is missing. You can find a replacement in either C:\Windows\Repair or C:\Windows\i386. Copy the file into C:\Windows\System32, then start the install again.

If AUTOEXEC.NT already exists in C:\Windows\System32, the error means that file has a setting that’s interfering with TinyTERM’s install. To fix the error, back up AUTOEXEC.NT by copying it to another location, then edit it to have the following three lines only:

lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx

You won’t need to reboot. TinyTERM will install after those changes are made.

CR 730, fixed in TinyTERM 4.50

Saving Configuration for Upgrade

Friday, April 13th, 2007

Century Software, Inc., recommends that before upgrading to a new version of TinyTERM, you uninstall any previous versions. However, uninstalling will remove some of your custom configurations. And installing TinyTERM without removing older versions will overwrite those custom configurations.

To save custom configurations before uninstalling, open Windows Explorer or My Computer and browse to the directory C:\Program Files\Century\TinyTERM. Back up the following files by copying them to a temporary folder:

*.tpx
*.dat

If you’ve written custom scripts, back up the *.cs files as well. You can then uninstall TinyTERM.

After installing and licensing the new version, copy the backup files into your Documents\TinyTERM folder. Your custom configurations will be available again.

Century Software, Inc., has had a request to change the install so that the custom configuration files are not overwritten. This was resolved with the creation of the Documents\TinyTERM folder, which is not removed during uninstall.

CR 478

Uninstalling Century LPD

Thursday, April 12th, 2007

When uninstalling TinyTERM Plus from Windows NT 4.0, 2000, XP or Vista, you can’t uninstall NetUtils while CenLPD is running. CenLPD runs as a service on those versions of Windows. Only a user with administrator rights can stop the service so it can be uninstalled.

To shut down CenLPD, do the following:

  1. Right-click on the “hammer-and-wrench” icon in the task bar. This will be next to the system clock.
  2. Select “Stop CenLPD” from the pop-up menu.
  3. Right-click the icon again, and select “Exit.”

Once this is done, you should be able to uninstall NetUtils. If it shows the service as running still, you’ll need to stop it from Control Panel:

  1. In Control Panel, open the Administrative Tools and double-click Services.
  2. In the list of services, double-click CenLPD.
  3. Click the Stop button, then click OK.
  4. Close the Services panel.

Uninstall will work normally after this.

CR 577, LPD uninstall instructions added to Quick Start Guide in TinyTERM Plus 4.40

Out of Disk Space

Thursday, April 12th, 2007

Installing TinyTERM Web Edition 4.0 on Windows 3.1, you may get an error that you are out of drive space, even if there is plenty of space available. When this happens, try installing TinyTERM to a sub-directory of an existing directory. You may not be able to create a new directory otherwise if there are more than 256 folders in the root of C:.

libresolv.so.2 Error

Thursday, April 12th, 2007

You may see this error installing TERM on SCO UNIX. It means there’s a SCO file missing. You can download the missing file from SCO.

Select “Sco OpenServer” as your operating system and “OpenServer” as your family, then select “Binary Compatibility Module 7.1.1 for Sco OpenServer(for UDK compatibility)” as the download. You’ll have to go through a couple more pages before you can download the module. Then install it using the instructions provided.

TERM 6.2.5 Won’t Install on AIX

Wednesday, April 11th, 2007

TERM version 6.2.5 for AIX has a problem with the install script. The script has extraneous ^M characters that throw it off. To bypass the error, follow the manual install instructions.

TTY Errors After Copying TERM to New System

Wednesday, April 11th, 2007

When you move to a new UNIX server, you must install TERM on the new server. If you copy the files over from an older system, you will get errors running TERM instead.

Term.exe Not Found

Wednesday, April 11th, 2007

When installing TERM for UNIX, you may see the error “Term.exe not found.” This error always happens when you have uncompressed the wrong version of TERM; for example, using the termi6.tar file on SCO UNIX, which should use termu3.tar instead. Check the readme file on the TERM CD for a list of operating systems and appropriate versions.

Uninstall TERM for UNIX

Wednesday, April 11th, 2007

To uninstall TERM for UNIX, you need to remove three files and one directory:

  • /usr/term (the only directory)
  • /usr/bin/term
  • /usr/bin/callin
  • /usr/bin/callout

Each user may also have a .termsys file in his home directory. Delete those as well.

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