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Archive for the 'Install' Category

Cannot Find Syslog.DLL

Monday, April 9th, 2007

TinyTERM Plus or TERM Professional 3.3 installed in Windows 3.x. After the install, when Windows starts you may get two errors:

Cannot find syslog.dll
Cannot find file winsock.dll

Both of these files should be in the C:\Windows and C:\Windows\System directories. Copy them from their current location to both directories.

To get the winsock.dll file, you may need uninstall and reinstall TinyTERM. When you get to the screen that allows you to select which components you want to install, select the Century TCP/IP. You may be asked about installing a secondary network. This is what you want to select.

Before you start the install check your System.ini file. Search or Find the word “network” and take note of what is there. You will want to put these settings back in after the install if they change in any way.

Invalid Activation Key

Monday, April 9th, 2007

Installing TinyTERM 3.3 to drive D: will cause it to give this error on start. You must install TinyTERM 3.3 to the C: drive.

Only for DOS

Monday, April 9th, 2007

Installing TinyTERM 3.3 on Windows 95 may produce an error message that the product is only for DOS. When this happens, copy the contents of the TinyTERM CD to a temporary directory on the hard drive. Reboot the PC in safe mode, then install TinyTERM from the hard drive copy.

Serialization Error 25 Character Needed for Activation

Monday, April 9th, 2007

This error may come up installing TERM on AIX. It happens when you install the wrong version. For example, on AIX 5.2 you should installing files from /termunix/i6/4.2, rather than the /termunix/ai files. Also, the serial number to use in that case is the one ending in I6.

Network Utilities Not Installed

Monday, April 9th, 2007

After installing TinyTERM Plus Edition version 4.02 or 4.03, you may find there are no network utilities installed. You may also have noticed a CenLic32.dll error during install.

This is generally caused by installing TinyTERM Plus Edition over an older version of TinyTERM. To resolve this, do the following:

  1. Uninstall all versions of TinyTERM.
  2. Reboot the PC.
  3. Search drive C:\ for CenLic32.dll. Delete any copies you find.
  4. Install TinyTERM Plus Edition.

If you experience any other install issues after this, run one of the following install patches, whichever is appropriate to your version:

TinyTERM Plus Edition 4.02
TinyTERM Plus Edition 4.03

We also suggest you install Winsock2 on Windows 95 machine. You can download that here.

All Licenses in Use

Friday, April 6th, 2007

If you have a multi-user license of TinyTERM version 3.x, and an additional multi-user license of TinyTERM version 4.x, all users should be able to connect to the host, provided the host itself is licensed to accept them all. If you get a message that all licenses are in use, and the host can still accept logins, this may be a TinyTERM version issue.

If TinyTERM version 3 was installed using the isetup option, this could be causing your problem. The isetup routine tracks the number of TinyTERM licenses being used. TinyTERM version 4 does not use isetup, so its license is not recognized. To resolve the problem, you will need to do the following:

  1. Check the network for isetup or TinyTERM. Remove any that you find.
  2. Uninstall TinyTERM version 3 from the PCs that have it installed.
  3. Re-install TinyTERM version 3 directly to the same PCs.

You should now be able to use all your TinyTERM licenses.

Cannot Install NFS on Windows 98

Friday, April 6th, 2007

When you try to install NFS on Windows 98, you may get an error message stating that on the specific location there is no data about the hardware. To fix this, when the install asks if you want to restart your computer, click No. Next, type Alt-Tab until you get to a registry question. Click OK to add to the registry. You should now be able to set up the NFS Client.

Cannot Find Setup.cmd

Friday, April 6th, 2007

If Term is installed to a directory other than the default /usr/term, you may get this error. In that case, set the TERMDIR environment variable to point to the TERM install directory. For example, if TERM is installed to /var/term, add the following two lines to your .profile:

TERMDIR=/var/term
export TERMDIR

TinyTERM 3.3 Installs Acrobat Reader

Friday, April 6th, 2007

The TinyTERM 3.3 documentation is all in PDF format. Acrobat Reader was added to the install for that reason. If you already have Acrobat Reader installed, then during the TinyTERM 3.3 install, deselect the product documentation. This will stop the Acrobat Reader install.

Unknown Hardware Error

Thursday, April 5th, 2007

Before installing TinyTERM Plus Edition 4.04.0553 (released July 1999) onto Windows 95, Windows 98, or NT 4.0, you must uninstall any previous version of TinyTERM. Use Control Panel’s Add/Remove Program utility to do this. After uninstalling, you must reboot the PC before installing version 4.04.0553.

If you do not reboot after the uninstall, or if you do not remove previous versions, you may see “unknown hardware” errors when you reboot the PC. It will then try to add this unknown hardware to your system. When this happens, do the following:

  1. Close all application.
  2. Go to Control Panel and run Add/Remove Programs
  3. Uninstall all TinyTERM and NetUtils items.
  4. Reboot the PC.
  5. Reinstall TinyTERM 4.04.0553.
  6. Reboot the PC when the install completes.
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