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Archive for the 'License' Category

brand Causes Segmentation Fault on UnixWare 7.1.1

Thursday, April 26th, 2007

The TERM for UnixWare install fails with a segmentation fault on UnixWare 7.1.1. This is caused by the brand program that licenses TERM. The fault prevents /usr/bin/term from being serialized, making it unusable.

CR 300

Load Balancing Thin Client Servers

Wednesday, April 25th, 2007

TinyTERM Thin Client and TinyTERM Plus (thin client install, version 4.40 or higher) are licensed for install on a single terminal server. They are not licensed to be installed on multiple nodes in a load-balancing environment.

If you have terminal servers set up in such an environment, each server must have its own TinyTERM license. To balance the load, you’ll need to purchase a fraction of the licenses you need for each. For example, if you need 30 users spread over three servers, you must have three ten-user TinyTERM Thin Client or TinyTERM Plus licenses. One is then installed on each server.

CR 161

Server Licensing

Monday, April 23rd, 2007

TinyTERM 4.50 allows you to connect to a server multiple times, while only showing as a single server user. The server must be configured to allow this behavior, and each TinyTERM connection from a single PC must use the same host username and password.

CR 582

TinyTERM Thin Client Won’t Install as Evaluation

Friday, April 20th, 2007

When installing TinyTERM Thin Client 4.30 from the tttc.zip file, it gives the error, “Your serial number does not match your activation key.” This is due to an invalid evaluation license in the file install.bat. It does not happen when using the tttc.exe file, nor when installing from CD.

The situation is reversed in TinyTERM Thin Client 4.31. In that version, the tttc.zip file installs without a problem. But the tttc.exe file gives the license error. TinyTERM Thin Client 4.33 does not have an evaluation problem.

CR 414, TinyTERM Thin Client 4.30
CR 473, TinyTERM Thin Client 4.31

Invalid TERM for UNIX Licenses

Thursday, April 19th, 2007

Some TERM for UNIX licenses ending in “U3” fail when used to install the correct product. This happened in the January 2002 release of TERM 6.2.5b, and was fixed in the February 2002 release. If you are experiencing this problem, please contact Technical Support to get your serial number and activation key corrected.

CR 298

Invalid NFS License

Thursday, April 19th, 2007

Then NFS server and client included with TinyTERM Plus 4.12 give errors that the license is invalid. The same thing happens in TERM Professional 3.3 for Medical Manager. There is no patch for this.

CR 178, 4.12 fixed in TinyTERM Plus 4.20
CR 362, TERM Professional

TinyTERM Thin Client License Failure

Thursday, April 19th, 2007

Some versions of TinyTERM Thin Client give the error, “Serial number does not match activation key” on install. This also happens with TinyTERM Web Server and TinyTERM Web Server Client in the same releases. It’s fixed in version 4.20.

CR 169, TinyTERM Thin Client
CR 571, TinyTERM Web Server

/usr/term Already Serialized

Wednesday, April 18th, 2007

This error means a serial number and activation key have already been applied to TERM. If it will not start, uninstall TERM, then reinstall it.

If that does not get rid of the error, you probably have the wrong serial number for your version of TERM. Contact Technical Support to verify your license information.

License Errors After Copying TinyTERM

Monday, April 16th, 2007

You cannot copy the TinyTERM install directory to a new PC. You’ll get license errors if you do. You must install TinyTERM on the new PC from CD or download. Delete the files you copied over before running the install.

Check Remaining Evaluation Time

Monday, April 16th, 2007

To check the amount of time remaining on an evaluation install of TinyTERM, open its License Manager. Select the product you have installed in the Suites drop-down list. The Status line at the bottom will display the expiration date for the evaluation copy.

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