This error means the IP address of the server you are attempting to connect to is unreachable from your computer. It’s almost always due to incorrect network settings on the PC. To check your network settings, do the following:

Windows 95, Windows 98, Windows Me

1. Click Start->Run
2. Type “winipcfg” in the Open: box and then click OK

Windows NT, Windows 2000, Windows XP

1. Click Start->Programs->Accessories->Command Prompt
2. At the prompt, type “ipconfig” and press Enter

Verify that these settings are correct. If they are incorrect, contact your network administrator for assistance in properly configuring your computer.

If these settings are correct, then it is possible that your server may be down, or you may be experiencing some other problem with your network. You should contact your network administrator for assistance in this situation also.

Click here to watch a screencast about this and other network connection errors.

This error indicates that a timeout occurred before a connection could be made. There are several different situations in which this error can occur.

First, you will need to verify that you have entered the correct IP address or hostname into TinyTERM.

Once you have verified that, you will need to test the network connectivity between your PC and the server. You can do this by using the Windows utilities ping and telnet. Both utilities use the Windows command prompt.

To open a command prompt, go to Start | Programs | Accessories. The prompt will be listed as either “Command Prompt” or “MS-DOS Prompt.”

Once you have the command prompt, ping your server. At the prompt type:

ping address

replacing “address” with the hostname or IP address of the system you’re connecting to; for example, “ping 192.168.0.1”.

If you receive multiple timeout messages, this means that your PC cannot locate the server. Contact your system administrator for help with the network setup.

If your server replies, test the connection with Windows telnet. At the prompt type “telnet address” and hit Enter; for example, “telnet 192.168.0.1”.

If you receive an error message that reads “Connection Failed”, this means the Windows telnet program is experiencing the same problem as TinyTERM. This also indicates that the problem is not related to the TinyTERM software, but rather to a connectivity problem with either the PC or the server. You will need to contact your network administrator for assistance.

If telnet connects successfully, this error may be due to the way TinyTERM handles IP addresses and hostnames. In many cases, using a hostname in place of an IP address or vice versa will get TinyTERM to connect. Check with your system administrator to get the hostname or IP address for the server, whichever you’re not currently using in TinyTERM.

If there is no hostname assigned to the server, you can edit your PC’s hosts file to give it one. Instructions for this are available here.

Click here to watch a screencast about this and other network connection errors.

Windows 95

There is one special case regarding Windows 95 and Internet Explorer 3.0. If you configure and used IE’s email, TinyTERM will give the 10060 error. To resolve this, you can either delete IE’s email, or you can upgrade to Internet Explorer 4.01 or higher.

CR 607