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Archive for the 'Modem' Category

Unable to Save Modem Settings

Thursday, March 29th, 2007

In TinyTERM 3.3, modem settings require specific steps to save properly:

    1. Go to the Configure menu and select Communications.
    2. Enter a name for the connection in the box entitled “Network Node or IP Address.” Make sure the name has no spaces or punctuation characters.
    3. From Port Selection list, highlight MODEM.
    4. Click on the Modem button to the right.
    5. Enter the phone number without any spaces.
    6. Select the correct modem.
    7. Click on Configure Modem and set the maximum speed of the modem to match the host system you’ll be calling.
    8. Click on OK three times to go back to the main TinyTERM screen.
    9. From the File menu, select Save ICONect.

      You should now be able to connect to the host, and the connection should be saved.

      Multiple PCs Sharing One Modem

      Thursday, March 29th, 2007

      You may find yourself in a situation where several PCs will need to share a single external modem. This can be accomplished with a serial port “swap box,” a device that selects between multiple input lines and one output.

      Each PC is plugged into a switched input line. The modem is connected to the output line. When a user needs the modem, he simply sets the selector for his PC after making sure no one else is using it.

      Modem Doesn’t Echo Commands

      Wednesday, March 28th, 2007

      When you are connected to a modem and manually entering commands, it may display OK when you type, but not echo your commands back. Or it may not display anything.

      This indicates the modem is in silent mode. To change that, type the following and hit Enter:

      ATE1Q0

      This will deactivate silent mode on most modems. If it does not work, check your modem documentation for more information.

      TAPI Error: Line Negotiate API Version Unhandled

      Thursday, March 22nd, 2007

      This error means one of two things:

      1. Your version of TinyTERM is too old for your version of Windows. The version of TAPI is therefore too new for TinyTERM to use. Upgrading TinyTERM is the only solution.
      2. TinyTERM has a specific incompatibility with the modem. Update the modem drivers in this case.

      If both TinyTERM and the modem drivers are up to date, you will need to dial the modem manually.

      Hosts That Require Callback

      Thursday, March 22nd, 2007

      As a security feature, some host systems will allow you to login over a modem, then disconnect you and call you back at a predetermined phone number. Functionality to allow TinyTERM to answer the phone in this situation was added in version 4.30, in the form of the te.WaitForCall property. Setting it to true causes TinyTERM to wait for the currently selected modem to ring, then answers it:

      te.WaitForCall=true;

      This property allows you to set up an automated callback login. We have a sample script that does exactly that. It only requires editing for the correct telephone number and prompts.

      CR 342, script
      CR 399, capability
      CR 455, duplicates CR 342

      Cannot Open Attachments from Outlook

      Friday, March 16th, 2007

      When TinyTERM 4.x is connected via modem, some email attachments won’t open from Microsoft Outlook. In particular, documents from Microsoft Office applications such as Word and Excel are affected. As soon as TinyTERM disconnects, the documents will open. This was fixed in TinyTERM 4.30.

      CR 209

      Using a Cell Modem

      Wednesday, March 7th, 2007

      TERM and TinyTERM can use a cell modem, as long as the operating system recognizes it. There is only one change needed. In the modem’s configuration, set it up so that it dials without waiting for a dial tone. Otherwise the connection will fail.

      Windows Protection Errors on Modem Connection

      Tuesday, March 6th, 2007

      When connecting via modem, TinyTERM fails with a Windows protection error. Sometimes the error doesn’t come up until you have connected, then started typing.

      This is caused by a problem with the modem driver in Windows. Update the driver and the errors should stop.

      HSP Modem Incompatibility

      Monday, March 5th, 2007

      TinyTERM is incompatible with the HSP56 Micromodem, sometimes called the HSP Micro Modem 56, as shipped from most PC manufacturers. It will refuse to connect, or lock up when dialing that modem.

      The problem is in the Windows modem driver. Updating that driver to the most current version will fix the problem.

      CR 162

      Random or Garbage Characters

      Monday, March 5th, 2007

      Sometimes your emulation display will have extraneous characters mixed in with readable text. You might also see a situation where none of the characters are readable.

      When you connect using a modem or direct serial cable, but none of the characters are readable, this always means the communication settings are off. Check for the correct baud rate, word length, parity and stop bits, based on the host port configuration. Change the settings in TERM or TinyTERM to match.

      If all the settings match, then there is an incompatibility between the two modems. If possible, update the drivers for both. Otherwise, one or both will need to be replaced.

      If the login prompt comes up correctly, but not everything is readable after you log in, this means the terminal emulation type is set wrong. Usually there will be extra nonsense characters between the correct ones. You may also have alignment problems with text.

      Check your .profile or equivalent on the host for the correct terminal type. If it’s not there, check the host application’s documentation for the correct emulation. Once that’s set properly, the display will be correct.

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